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It says refunded on history, but I didn't get my money back. Help!
It says refunded on history, but I didn't get my money back. Help!
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Written by skate
Updated over a week ago

Checking the Status of Your Order

Have you recently made a purchase from RO.place and are curious about its progress? You're in the right place—it's straightforward to monitor your order! Here is how:

The current state of an order can be found under the "Status" column. If there has been any reimbursement, it will reflect as "Refunded" within this specific category. Please note that it might take between 3-5 days for such refunds to show on your credit or debit card account.

If after five days, you still don't see these returns reflected on your statement, we strongly advise reaching out directly to your banking institution for further help.

Still uncertain about monitoring the status of what you've ordered? Don’t hesitate - reach out our Customer Support team!

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