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I didn't receive the R$ I purchased!
I didn't receive the R$ I purchased!
Lagstep avatar
Written by Lagstep
Updated over a week ago

Ordinarily, following a transaction, there is usually an interval of 3 to 7 days before the capital gets deposited into your account. In this duration, the deal undergoes processing and once finalized, you will have access to your R$. To monitor how far along in progress your operation has come or determine its current standing we suggest navigating towards your transactions page; it provides all essential data on pending sales. You can land on this particular webpage by clicking here.


In your transactions page, you should be able to view your pending R$.


If you have checked the transactions page and the issue persists or if you require additional assistance, we encourage you to reach out to our live support team. Our support team is available to address any concerns or inquiries you may have regarding your R$ purchases. They will be able to provide you with the necessary support and guidance to resolve the issue promptly.

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