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Why was my payment declined?
Why was my payment declined?
Lagstep avatar
Written by Lagstep
Updated over a week ago

1) If you are encountering the "STRIPE_ERROR" message, it can arise due to various factors. Firstly, it is possible that the zip code provided during the transaction failed the verification process. Additionally, this type of transaction may not be supported by your card or your card might have been declined.

2) Another potential cause could be that your bank has implemented a block on the payment. To resolve this, we recommend reaching out to your bank for further assistance.

3) In rare instances, our system may mistakenly flag your payment as a fraudulent transaction. If you suspect this to be the case, we kindly request you to contact our dedicated LIVE support team for immediate resolution.

For any additional concerns or further assistance, please do not hesitate to reach out to our support team via our LIVE support channel.

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